AIRPORT SHUTTLE FAQ
PUERTO VALLARTA MEXICO (PVR)

Q: HOW MUCH DOES IT COST?
A:
You can see our rates on our Reservations page.

Q: DO YOU CHARGE FOR KIDS THE SAME RATE AS ADULTS?
A:
We charge per seatbelt - if your kids will occupy a seatbelt, then the charge is the same.  If you want to hold your small kids ages 2 and under on your lap, then there is no charge for them.

Q: do you have car seats for infants?
A:
No, you'll have to bring your car seat with you if you want to use one.

Q: do yOUR VANS HAVE SEATBELTS?
A:
Yes.

Q: how will I find my driver?
A:
Your driver will stand outside the arrivals gate holding a sign with your name on it.

Q: what if i don't see my driver? who do i call?
A:
You will see your driver, but you will receive contact information with your reservation just in case.

Q: what if my flight is delayed or i get hung up in customs?
A:
When you reserve, you will enter your flight information.  Our driver knows that sometimes customs can take a little time, and will wait for you. 
Our staff at the airport will monitor your flight to ensure that your shuttle will be ready whenever you arrive. You will never have to worry if your flight is delayed or arriving ahead of schedule. We will know! … and most important: we will be waiting for you at whatever time your flight arrives.

Q: how many passengers can YOU take?
A:
All our vehicles take up to 8 passengers for the regular service, and 7 passengers for private VIP services. If you want our premium Super VIP service, the number of passengers is reduced to 6.

Q: do you offer private transportation?
A:
Yes. Our VIP Transfers are private, non-stop transportation for up to 7 passengers.  We also offer our Super VIP service, the ultimate in luxury, for up to 6 passengers.

Q: ARE THE VEHICLES AIR-CONDITIONED?
A:
Yes, all our vehicles are air conditioned for your comfort.

Q: CAN YOU HOOK ME UP WITH HOTELS OR TOURS?
A:
Yes,
you can view our Hotels and Tours pages for information on that.

Q: will you try to sell me timeshare?
A:
No. There will be lots of people at the airport trying to get you to their timeshare presentation.  That's why we're here - to help you avoid that hassle.

Questions? Please read our Frequently Asked Questions or Contact Us.

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